Profit Improvement Program

Billing and Collecting Module

The Billing and Collecting Module is designed to achieve the following goals for a firm.

Goals

• Improve Recoveries

• Speed up Cash Flow

• Enhance tracking and billing of Value delivered to clients

• Improve your ability to:

• Pre sell;

• Identify client needs;

• Manage the Value components of the firm's work product;

• Communicate Value to clients.

Strategy

Stage one (Assessment phase)

• On site review of current billing and collecting, time keeping and engagement management practices.

• Analysis of performance results. 

• Dialoguing with partners and staff about their current billing and collecting practices to determine areas for improvement.  

• Preparation of recommendations, establishing goals and setting benchmarks.

Stage Two (Implementation phase)

• Working with the partners to create strategies to implement the recommendations. 

• Initiating appropriate changes to the firm's existing practices and procedures related to billing and collecting. 

• Conducting instructional sessions as needed. 

• One on one coaching, as necessary, to assist individuals to modify their personal billing and collecting styles.